PSG77 is fully committed to protecting the privacy and personal data of all our members. This document transparently explains how we collect, use, store and safeguard your information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. Your trust is the foundation of our relationship.
Six core principles that guide how PSG77 handles the personal data of all members in Malaysia.
All your personal data and financial transaction information on PSG77 is protected with 256-bit SSL encryption — the same security technology used by Malaysia's major banks such as Maybank and CIMB. Your data is secure at all times, around the clock.
PSG77 never sells, lends or discloses members' personal data to any third party for marketing purposes without your explicit consent. Your information belongs to you — PSG77 only uses it for the purposes you have agreed to.
As a PSG77 member, you have the full right to access, correct, transfer, or request deletion of your personal data at any time. The request process is straightforward, and we are committed to handling every request within a reasonable timeframe.
PSG77 only collects data that is strictly necessary to provide platform services, meet legal requirements and ensure transaction security. We do not collect excessive information or data for which there is no clear operational need.
Only PSG77 staff with a legitimate business need are permitted to access members' personal data. All access is logged and audited on a regular basis. Staff who misuse data access will be subject to appropriate disciplinary action.
The PSG77 Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal reviews to ensure our data protection practices remain fully compliant with current legal requirements in Malaysia.
Welcome to the PSG77 Privacy Policy. This document transparently explains how PSG77 ("we", "platform" or "company") collects, uses, stores, processes and protects your personal data when you register for and use our online Sports Betting and casino platform at psg77.biz.
PSG77 takes your privacy extremely seriously. We believe trust is the foundation of a lasting relationship with our members. That is why we are committed to being fully transparent about our data practices — what we collect, why we collect it, and how we use it to enhance your experience on the PSG77 platform.
This Privacy Policy applies to all users of the PSG77 platform, including unregistered visitors, registered members and former members whose accounts have been closed. By using the PSG77 platform, you agree to the collection and use of information as described in this policy.
PSG77's Privacy Policy has been developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about how we handle your personal data, please don't hesitate to reach out to our privacy team by email at support@psg77.biz.
This Privacy Policy should be read together with PSG77's Terms & Conditions. Both documents together form the complete agreement between you and PSG77 regarding your use of the platform and the handling of your data.
PSG77 collects several categories of personal data based on your interactions with our platform. Below is a detailed breakdown of the types of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number, gender | Required for registration |
| Contact Information | Email address, Malaysian phone number, residential address | Required for registration |
| Financial Data | EWallet account numbers (TNG, GrabPay, Boost), along with deposit and withdrawal records via FPX/Maybank2u | Required for transactions |
| Verification Data | MyKad copy, verification selfie, proof of ownership of payment method | For the KYC process |
| Gaming Activity Data | Betting history, game records, login and logout activity, session logs | For platform operations |
| Technical Data | IP address, device type, web browser, operating system, access time | For security |
| Communication Data | Live chat records with support, emails sent to PSG77, complaints filed | For customer support |
| Cookie Data | Session cookies, preference cookies, performance analytics cookies | For platform functionality |
PSG77 does not collect sensitive data categories such as health information, biometric data or political views unless specifically required by applicable Malaysian law for compliance purposes.
PSG77 collects your personal data through several different channels, depending on the nature of your interaction with our platform:
PSG77 uses the personal data collected for legitimate and specific purposes only. The following are the primary purposes for which your data is used:
PSG77 processes your personal data on the basis of: (1) the performance of a contract between you and PSG77, (2) compliance with legal obligations, (3) PSG77's legitimate interests in operating a safe and responsible business, and (4) your consent for direct marketing purposes. You may withdraw marketing consent at any time without affecting your use of the platform.
PSG77 does not sell members' personal data to any third party. However, in operating a secure and legally compliant platform, PSG77 may share your personal data in the following limited circumstances:
In all of the data-sharing cases described above, PSG77 ensures that the receiving parties are bound by appropriate data protection agreements and may only use the data for the specifically permitted purposes.
PSG77 will never ask for sensitive personal information such as passwords, PIN numbers or full card numbers via email, SMS or any unofficial channel. If you receive any such communication claiming to be from PSG77, it is a fraudulent attempt. Please report it to support@psg77.biz immediately.
PSG77 employs comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
PSG77 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. As a general rule, active account records are kept for the duration the account remains active plus 7 years after closure for legal compliance purposes. Data that is no longer required will be securely deleted or anonymised.
In the event of a data breach affecting your personal data, PSG77 is committed to notifying you and the relevant authorities within the timeframe required by applicable Malaysian law.
The PSG77 platform uses cookies and similar tracking technologies to maintain core platform functionality, enhance the user experience and analyse platform performance. The following are the types of cookies used by PSG77:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the core functionality of the PSG77 platform and you will likely be unable to log in or use the platform fully.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to the personal data held by PSG77:
You have the right to request and receive a copy of the personal data we hold about you. PSG77 will process access requests within 21 business days. Requests can be submitted by email to support@psg77.biz with the subject line "Data Access Request".
If the personal data we hold about you is inaccurate, outdated, or incomplete, you have the right to request a correction. You can update basic information such as your phone number and email address directly in your PSG77 account settings.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose. Please note, however, that PSG77 may be required to retain certain data for a period prescribed by Malaysian law, including financial records and AML compliance records.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Submit a request by email to support@psg77.biz or update your marketing communication preferences in your account settings to stop receiving promotional materials.
In certain circumstances, you have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller. For data portability requests, please contact support@psg77.biz.
In certain circumstances — such as when you are disputing the accuracy of your data or have an account closure appeal in progress — you may request that PSG77 temporarily restrict the processing of your personal data.
To submit any request relating to the rights above, please contact the PSG77 privacy team by email at support@psg77.biz with a clear subject line indicating the type of request. We will acknowledge receipt within 3 business days and process your request within the timeframe stipulated by the Malaysia PDPA.
The PSG77 platform is strictly for individuals aged 18 and above. PSG77 does not knowingly collect, process, or store personal data from minors. We enforce strict age verification during the new account registration process.
Should we discover that personal data of a minor has been collected without our knowledge due to false information provided, PSG77 will immediately:
If you are a parent or guardian and believe that your underage child has registered an account on PSG77 using false information, please contact us immediately at support@psg77.biz so we can take prompt action.
PSG77 takes its child protection responsibilities very seriously. Any attempt to register using a false identity to circumvent the 18-year age limit is a serious violation of PSG77's Terms & Conditions and may result in legal action.
PSG77 operates with a primary focus on the Malaysian market. In certain circumstances related to platform service delivery — such as the use of cloud server infrastructure or third-party services for live dealer games — your personal data may be processed on servers located outside Malaysia.
When data transfers outside Malaysia take place, PSG77 ensures that:
For more information about cross-border data transfers carried out by PSG77, or to enquire about the protection mechanisms in place, please contact support@psg77.biz.
The PSG77 platform may contain links to third-party websites or services in certain contexts. PSG77 is not responsible for the privacy practices or content of any such third-party sites. This Privacy Policy applies only to data collected by PSG77 through our psg77.biz platform.
We encourage you to read and understand the privacy policy of any third-party website you visit. Your access to third-party websites is entirely at your own risk and responsibility.
PSG77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform improvements. Any material changes will be communicated to members via:
The "Updated" date shown at the top of this page reflects when this Privacy Policy was last revised. Your continued use of the PSG77 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should discontinue use of the platform and may request account closure.
If you have any questions, concerns, or complaints regarding PSG77's Privacy Policy or the way we handle your personal data, please contact our privacy team:
PSG77 values all feedback regarding our privacy practices. Your complaint will be taken seriously and investigated, and we will work to resolve every issue fairly and transparently. If you remain unsatisfied with our response, you also have the right to lodge a complaint with Malaysia's Personal Data Protection Department in relation to your rights under PDPA 2010.
If you are not satisfied with how PSG77 has handled your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection (JPDP) Malaysia or the relevant authority responsible for overseeing PDPA 2010 compliance in Malaysia.
As a PSG77 member, you have these important rights over your personal data at all times.
Request a copy of all personal data PSG77 holds about you at any time by emailing support@psg77.biz.
Update inaccurate or outdated personal information directly in your PSG77 account settings or through our support team.
Where eligible, request the deletion of your personal data from PSG77's systems, subject to legal retention requirements.
Withdraw marketing consent at any time via your account settings or by contacting PSG77 support.
PSG77 never sells members' personal data to any third party for marketing purposes without your consent.
PSG77's Malay-speaking support team is ready to assist you with any privacy-related queries at any time.
Answers to the most frequently asked questions from members regarding privacy and data protection at PSG77.
Now that you know how PSG77 protects your privacy and personal data, join over 500,000 members who have already trusted our platform — register for free in just 2 minutes and claim your welcome bonus of up to RM600.